How to Set Up Sales Sequence Chatbots in ChatSyncs
How to use a Follow-up Sequence to nurture a sales lead automatically, from first contact to closing.
In ChatSyncs, a "sales sequence chatbot" is a Follow-up Sequence (see How to Build Automatic Follow-Up Chatbots on WhatsApp) built around moving a lead toward a sale, instead of a generic drip campaign.
Example — a real estate lead:
- Day 0 — "Thanks for your interest! Here are 3 properties matching your budget."
- Day 2 — "Still deciding? Here's a video walkthrough of our top pick."
- Day 5 — "This unit is getting popular — want to book a site visit?"
- Day 8 — "Limited-time offer: book this week and get free registration."
Each message nudges the lead one step closer, without a salesperson manually following up.
Build the sequence
Follow How to Build Automatic Follow-Up Chatbots on WhatsApp in ChatSyncs to create the campaign and set its delivery schedule.
Write messages that move the sale forward
Each message should have a clear next step — a link, a question, or an offer — not just a check-in.
Tag leads who respond
Use Labels to mark leads who reply or convert, so they can be pulled out of the sequence and handled by a salesperson directly.
Frequently asked#
What's different about a 'sales sequence' versus any other sequence?
Nothing technical — it's the same Follow-up Sequence feature — see How to Build Automatic Follow-Up Chatbots on WhatsApp — just written with a sales goal (get a reply, book a call, close a deal) at every step.
How do I stop the sequence once a lead replies and wants to talk to a person?
Assign the conversation to an agent from the Shared Inbox — a human handling the chat directly is the natural point to take them out of the automated sequence.
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