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Bot Settings

Bot Settings is the panel every WhatsApp bot has for configuring its behavior — general replies, webhooks, business hours, Shared Inbox, and automatic emails and SMS.

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How Do I Configure General Bot Behavior with ChatSyncs?The General tab in Bot Settings — the Chat with Human notification email, a default No Match reply, and the welcome Get Started Message.
How Do I Turn On Webhook Triggers for My Bot with ChatSyncs?The Webhook tab in Bot Settings — four triggers (Incoming Message, Outgoing Message, Message Status Change, Conversation Status Change) sending data to your own server.
How Do I Set Up Business Hours for My Bot with ChatSyncs?The Business Hour tab in Bot Settings — timezone, off days, a weekly schedule, and controls for how the bot behaves inside versus outside business hours.
How Do I Configure Shared Inbox Settings for My Bot with ChatSyncs?The Shared Inbox tab in Bot Settings — an agent signature message, disabling the bot or AI Agent, session expiry times, and auto-labeling failed message deliveries.
How Do I Automatically Add Subscribers to My Email Marketing List with ChatSyncs?The Auto Responder tab in Bot Settings — adds a subscriber's email to a connected Mailchimp, Brevo, ActiveCampaign, or Mautic list the moment they share it in WhatsApp.
How Do I Save Subscriber Details to Google from My Bot with ChatSyncs?The Google tab in Bot Settings — automatically writes a subscriber's details to a connected Google Sheet or Google Contacts as soon as the bot collects them.
How Do I Send an Automatic Email from My Bot with ChatSyncs?The Email tab in Bot Settings — automatically sends a custom email to a subscriber the moment they share their email address in a WhatsApp conversation.
How Do I Send an Automatic SMS from My Bot with ChatSyncs?The SMS tab in Bot Settings — automatically sends a custom SMS to a subscriber the moment they share their phone number in a WhatsApp conversation.