How Do I Connect Mautic for Auto Responder with ChatSyncs?
Worked example of connecting a self-hosted Mautic instance as an Auto Responder Integration provider — entering its username, password, and base URL.
Auto Responder Integration lists Mautic as one of the email marketing platforms you can connect. Unlike the other providers, Mautic is typically self-hosted — you connect it with a username, password, and base URL instead of an API key.
Add the Mautic profile#
From Auto Responder Integration, click New, select Mautic from the provider list, and enter:
| Field | Value |
|---|---|
| Profile Name | Any name, e.g. "Mautic Trial". |
| Username | Your Mautic admin or API username. |
| Password | The password for that username. |
| Base URL | The full URL of your Mautic install, e.g. https://your-mautic-instance.com/. |
Click Save — ChatSyncs now sends subscriber data to Mautic, which handles the actual email sending on its own side.
Frequently asked#
How do I connect a self-hosted Mautic instance to ChatSyncs?
Add a new Mautic profile under Auto Responder Integration with your Mautic username, password, and base URL — Mautic must be reachable over HTTPS with API access enabled.
Does ChatSyncs send the emails, or does Mautic?
Mautic does — ChatSyncs only sends the subscriber data across; Mautic handles the actual email sending and campaign logic.
My Mautic connection fails during setup — what should I check?
Double-check the username, password, and base URL, and confirm your Mautic server's API is enabled and not blocked by a firewall.
What Mautic versions are supported?
Mautic 4.x and higher, as long as API access is active on that instance.
Related Documentation#
- Auto Responder Integration — connecting any email marketing platform and what it's used for.
Was this page helpful?
Still stuck? Open a support ticket and our team will help.