ChatSyncs
Help Center
Documentation
Video Tutorials
Support Ticket
For developers
Developer API
REST endpoints for messages, contacts and templates.
MCP server
Connect Claude, ChatGPT or Cursor to your account.
Search help…
⌘K
Sign in
Support sign-in
Docs
Videos
Tickets
Devs
For developers
Developer API
REST endpoints for messages, contacts and templates.
MCP server
Connect Claude, ChatGPT or Cursor to your account.
Ask Chatty
Browse guides
Overview
What Is Meta — and Why Do You Need a Facebook Account for WhatsApp?
What Is the WhatsApp Cloud API?
What Is a Meta Business Portfolio? (vs. Business Manager)
What Is a Meta Developer Account — and What Is an 'App'?
What Is a WABA (WhatsApp Business Account)?
Which WhatsApp Connection Method Is Right for You with ChatSyncs?
How to Connect Your WhatsApp Business App to ChatSyncs
What Is a BSP — and Can You Move to ChatSyncs From One?
Business Verification, Display Name, Green Tick — What's the Difference?
WhatsApp Business API Explained (And the Verification Myth)
Who Charges You for WhatsApp — Meta or ChatSyncs?
What WhatsApp API Pricing Really Means
WhatsApp Rules: How to Never Get Banned
Setup and Configuration
How to Connect Your Number to ChatSyncs
How to Connect Your WhatsApp Business App to ChatSyncs
How to Create a Facebook Business Manager Account for ChatSyncs
Set Up Your Meta Business Account for WhatsApp
How to Connect Your WhatsApp Account Manually (Alternative Method) in ChatSyncs
How to Add Payment Method for WhatsApp API Billing
How to Update Your WhatsApp Business Profile
How to Migrate from WhatsApp App to a ChatSyncs Business Account
How to Disconnect Another Partner From Your WhatsApp Number
How to Reconnect Your Disconnected ChatSyncs Account
How to Delete Your Phone Number on Meta
Transactions in ChatSyncs
Bot Settings
How Do I Configure General Bot Behavior with ChatSyncs?
How Do I Turn On Webhook Triggers for My Bot with ChatSyncs?
How Do I Set Up Business Hours for My Bot with ChatSyncs?
How Do I Configure Shared Inbox Settings for My Bot with ChatSyncs?
How Do I Automatically Add Subscribers to My Email Marketing List with ChatSyncs?
How Do I Save Subscriber Details to Google from My Bot with ChatSyncs?
How Do I Send an Automatic Email from My Bot with ChatSyncs?
How Do I Send an Automatic SMS from My Bot with ChatSyncs?
Subscriber Manager
What Is Subscriber Manager in ChatSyncs?
How Do I Manage Custom Fields, Labels, and Lists with ChatSyncs?
How Do I Import Subscribers Using a CSV File with ChatSyncs?
How Do I Add a Subscriber Manually with ChatSyncs?
How Do I Import Subscribers from Google Sheets with ChatSyncs?
How to Import Contacts from Google Contacts in ChatSyncs
Automation
How to Create a Keyword-Based WhatsApp Chatbot in ChatSyncs
How to Set Up Quick Actions (No Match, Get Started, and More) in ChatSyncs
How to Make a Chatbot Reply to Any Keyword in ChatSyncs
User Input Flow in ChatSyncs
WhatsApp Flow Forms in ChatSyncs
How to Connect a Bot Flow to External Systems in ChatSyncs
How to Build Automatic Follow-Up Chatbots on WhatsApp in ChatSyncs
How to Set Up Sales Sequence Chatbots in ChatSyncs
How to Add Clickable CTA Buttons in ChatSyncs
Audio Message in ChatSyncs
How to Add a WhatsApp Chat Widget to Your Website in ChatSyncs
How to Use User Input Flow in the Chat Widget in ChatSyncs
How to Add ChatSyncs Chat Widget to WordPress
Message Templates
Creating a WhatsApp Message Template in ChatSyncs
Why Templates Get Rejected and How to Fix Them in ChatSyncs
Character Limits for Media Message Templates in ChatSyncs
Guidelines for Utility and Marketing Templates in ChatSyncs
Understanding Conversations and Their Types in ChatSyncs
How to Create and Use Carousel Media Templates in ChatSyncs
Create Templates in WhatsApp Manager and Sync to ChatSyncs
Template Variables vs Custom Variables — What's the Difference with ChatSyncs?
Templates to Restart Conversations After Non-Working Hours in ChatSyncs
Understanding WhatsApp Quality Rating in ChatSyncs
Broadcasting
Send a Bulk Message to Many People
Shared Inbox
Introduction to Shared Inbox in ChatSyncs
Filter Conversations by Channel & Account in ChatSyncs
Organize Conversations with Labels, Views & Search in ChatSyncs
AI Translation & Message Rewrite in ChatSyncs
Team Collaboration & Agent Assignment in ChatSyncs
Messaging Tools: Canned Responses, Templates & Attachments in ChatSyncs
Follow-up Reminders & Message Sequences in ChatSyncs
Managing Customer Data with Custom Fields in ChatSyncs
Settings Menu: Groupchat Widget, Dark Mode, Follow-up List & More in ChatSyncs
Install ChatSyncs on Android
Install ChatSyncs on iOS
Webhooks
Webhook for Messages & Status Changes in ChatSyncs
Webhook on Keyword Trigger in ChatSyncs
Webhook on Button Click in ChatSyncs
Webhook for Input Flow in ChatSyncs
Webhook for WhatsApp Flows in ChatSyncs
Webhook Workflow
Create a Webhook Workflow in ChatSyncs
Webhook Automation Settings in ChatSyncs
Webhook Workflow Reporting in ChatSyncs
Integrations
How to Integrate Shopify for WhatsApp Automation in ChatSyncs
How to Connect Google to ChatSyncs
Google Sheet Fetch in ChatSyncs
How to Send Automated WhatsApp Messages on WP Form Submission in ChatSyncs
How to Set Up SMS Marketing in ChatSyncs
HTTP API Integration in ChatSyncs
Email Integration in ChatSyncs
How Do I Connect an SMTP Email Provider with ChatSyncs?
How Do I Connect Mailgun for Sending Email with ChatSyncs?
How Do I Connect Postmark for Transactional Email with ChatSyncs?
SMS Integration in ChatSyncs
How Do I Connect Twilio for SMS with ChatSyncs?
How Do I Connect Africa's Talking for SMS with ChatSyncs?
How Do I Connect a Custom SMS Gateway via HTTP GET with ChatSyncs?
Auto Responder Integration in ChatSyncs
How Do I Connect Brevo for Auto Responder with ChatSyncs?
How Do I Connect Mailchimp for Auto Responder with ChatSyncs?
How Do I Connect ActiveCampaign for Auto Responder with ChatSyncs?
How Do I Connect Mautic for Auto Responder with ChatSyncs?
AI Agents
How to Create Your First AI Agent in ChatSyncs
How to Train Your AI Chatbot in ChatSyncs
Agent Routing in ChatSyncs
AI Agent Actions in ChatSyncs
How Do I Restrict AI on Specific Keywords with ChatSyncs?
How Do I Auto-Assign Conversations to a Department with ChatSyncs?
How Do I Build a Multi-Agent AI Workforce with ChatSyncs?
Team Management
Introduction to Team Management in ChatSyncs
How to Add and Manage Team Members in ChatSyncs
How to Set Up User Roles and Permissions in ChatSyncs
Security in ChatSyncs
Account Safety
WhatsApp Account Bans: Causes and How to Stay Protected in ChatSyncs
How to Appeal a WhatsApp Business API Ban and Get Your Number Back in ChatSyncs
MCP ↗
Developer API ↗
Documentation
Subscriber Manager
Subscriber Manager
Import contacts, then sort them with labels and fields.
6 guides
1
What Is Subscriber Manager in ChatSyncs?
Subscriber Manager is where every WhatsApp contact is stored and managed — the subscriber list, filters, profile panel, Options menu, and bulk actions.
2
How Do I Manage Custom Fields, Labels, and Lists with ChatSyncs?
How to create and manage Labels, Lists, and Custom Fields in ChatSyncs — the three ways to group and store subscriber data — and how that data flows to sheets, webhooks, and messages.
3
How Do I Import Subscribers Using a CSV File with ChatSyncs?
Step-by-step guide to bulk-importing subscribers into ChatSyncs from a CSV file — required columns, the Excel scientific-notation bug, and column mapping.
4
How Do I Add a Subscriber Manually with ChatSyncs?
How to add a single subscriber to ChatSyncs by hand from Create Subscriber, including the exact phone number format required and when to use a bulk import instead.
5
How Do I Import Subscribers from Google Sheets with ChatSyncs?
How to bulk-import subscribers into ChatSyncs directly from a connected Google Sheet, without exporting a CSV first — connecting and mapping columns.
6
How to Import Contacts from Google Contacts in ChatSyncs
How to bulk-import subscribers into ChatSyncs straight from a connected Google account's saved contacts, with no spreadsheet to prepare or export first.
