How Do I Connect Mailgun for Sending Email with ChatSyncs?
Worked example of adding Mailgun as an SMTP email provider in Email Integration — where to find your Mailgun SMTP Login, Password, Host, and Port, and how to enter them into the Add Email Provider form.
On this page
Email Integration lists Mailgun as one of the providers you can connect. Mailgun connects the same way as any SMTP provider — this page is a worked example using Mailgun's own values.
Step 1: Get your Mailgun SMTP credentials#
In your Mailgun dashboard, go to Sending → Domains, choose your verified domain, then open SMTP credentials.
Copy these values:
| Value | Where it comes from |
|---|---|
| SMTP Login | Usually postmaster@yourdomain.com. |
| SMTP Password | Generated when the domain was created — regenerate it under SMTP credentials if you've lost it. |
| SMTP Host | smtp.mailgun.org. |
| SMTP Port | 587 (TLS) or 465 (SSL). |
Step 2: Add Mailgun as an email provider#
From Email Integration, click New, set Provider Type to SMTP, and fill in the form with your Mailgun values:
| Field | Value |
|---|---|
| Sender Name | Your business or brand name. |
| Sender Email | Your Mailgun postmaster@yourdomain.com address. |
| SMTP Host | smtp.mailgun.org |
| SMTP Port | 587 (TLS) or 465 (SSL) |
| SMTP Username | Your Mailgun SMTP Login |
| SMTP Password | The SMTP password you copied |
| Use SSL/TLS | Enable, matching the port you chose |
Click Save — the profile is now available anywhere Email Integration is used, e.g. the Email tab in Bot Settings.
Frequently asked#
How do I connect Mailgun to ChatSyncs?
Get your SMTP Login, Password, Host, and Port from Mailgun's SMTP credentials tab, then add them as a new SMTP profile in Email Integration — see the steps above.
My Mailgun domain isn't verified yet — can I still connect it?
No — Mailgun only issues working SMTP credentials for a verified sending domain. Verify your domain in Mailgun first (add the DNS records Mailgun gives you), then come back for the SMTP credentials.
I lost my Mailgun SMTP password — now what?
Regenerate it from the SMTP credentials tab in your Mailgun dashboard, then update the Password field on the matching profile in Email Integration and Save again.
Related Documentation#
- Email Integration — connecting any email provider and what it's used for.
- How Do I Connect an SMTP Email Provider? — the generic field-by-field SMTP walkthrough (Zoho example).
- How Do I Send an Automatic Email from My Bot? — using a connected profile inside a bot.
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