How Do I Send an Automatic SMS from My Bot with ChatSyncs?
The SMS tab in Bot Settings — automatically sends a custom SMS to a subscriber the moment they share their phone number in a WhatsApp conversation.
The SMS tab in Bot Settings automatically sends an SMS to subscribers who share their phone number through this bot.
Example
Hello Rahul,
Thank you for contacting us.
Our team will contact you shortly.Save your changes#
Frequently asked#
Do I need to connect an SMS gateway before I can use this tab?
Yes — connect one (Plivo, Twilio, Nexmo/Vonage, and others) once under SMS Integration, then write the Content here.
What triggers this SMS to send?
The subscriber sharing their phone number during a conversation with the bot — there's no separate button to click.
Can I personalize the SMS content per subscriber?
Yes — reference the same subscriber variables (e.g. name) available elsewhere in ChatSyncs messages.
Related Documentation#
- Bot Settings — all eight tabs at a glance.
- SMS Integration — connecting the SMS gateway itself.
- How to Set Up SMS Marketing — sending SMS campaigns instead of a single automatic message.
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