How to Create a WhatsApp Follow-Up Sequence in ChatSyncs
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Learn how to create automated WhatsApp follow-up sequences in ChatSyncs. Build a sequence connected to a chatbot button, schedule reminders, and check contact labels before sending another message. Then create an independent sequence and assign it to a customer from Shared Inbox. The walkthrough covers interactive messages, the Subscribe to Sequence block, conditional reminders, template messages and testing on WhatsApp. A Buy Now label records a button click; it does not confirm payment. The 24-hour messaging window is measured from the customer’s most recent message. Introduction Create the chatbot and interactive buttons Track Buy Now clicks with labels Configure the sequence, delays and conditions Add a template follow-up Test the sequence on WhatsApp Create an independent sequence Assign it from Shared Inbox Understand the 24-hour window