How to Create a WhatsApp Follow-Up Sequence in ChatSyncs
Watch on YouTubeLesson 2 of 2
Learn how to create an automated WhatsApp follow-up sequence in ChatSyncs. Build an interactive chatbot, connect a button to Subscribe to Sequence, schedule reminders, and check contact labels before sending each follow-up. The walkthrough shows how to apply a Buy Now label after a button click and use conditional logic to send reminders only to contacts who have not clicked. It also covers regular messages, a template follow-up outside the 24-hour window, and testing the sequence on WhatsApp. The 24-hour window is measured from the customer's most recent message. Introduction to follow-up sequences Create the chatbot and interactive buttons Track Buy Now clicks with labels Connect and configure the follow-up sequence Create the first reminder with conditions Add a second follow-up message Configure a template message outside the 24-hour window Test the sequence on WhatsApp