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Video Tutorials/Follow Up Sequence

How to Create a WhatsApp Follow-Up Sequence in ChatSyncs

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Lesson 2 of 2

How to Create a WhatsApp Follow-Up Sequence in ChatSyncs

Learn how to create an automated WhatsApp follow-up sequence in ChatSyncs. Build an interactive chatbot, connect a button to Subscribe to Sequence, schedule reminders, and check contact labels before sending each follow-up. The walkthrough shows how to apply a Buy Now label after a button click and use conditional logic to send reminders only to contacts who have not clicked. It also covers regular messages, a template follow-up outside the 24-hour window, and testing the sequence on WhatsApp. The 24-hour window is measured from the customer's most recent message. Introduction to follow-up sequences Create the chatbot and interactive buttons Track Buy Now clicks with labels Connect and configure the follow-up sequence Create the first reminder with conditions Add a second follow-up message Configure a template message outside the 24-hour window Test the sequence on WhatsApp

PreviousSet Up Reusable WhatsApp Follow-Up Sequences in ChatSyncsLast lessonAll lessons in this topic

In this topic

Follow Up Sequence
2 lessons
  1. 4:441
    Set Up Reusable WhatsApp Follow-Up Sequences in ChatSyncs
  2. 11:09
    How to Create a WhatsApp Follow-Up Sequence in ChatSyncs